Term and Conditions

Rivansh Terms & Conditions

Welcome to Rivansh! By accessing or using our website/services, you agree to these Terms & Conditions. If you disagree, please don't use our platform.

Eligibility: You must be 18+ to use our services. By doing so, you represent and warrant your age.

Account Creation: Some features require creating an account with accurate, current information. You're responsible for maintaining its confidentiality and activities under it.

Prohibited Activities: Don't disrupt our services, servers, or networks. Don't use them unlawfully or violate these Terms.

Privacy: Our Privacy Policy explains how we collect, use, and disclose your information. By using our services, you consent to its practices.

Intellectual Property:

    • Rivansh Content: All text, graphics, logos, etc., are owned by Rivansh or its licensors and protected by intellectual property laws.
    • Your Content: By submitting content, you grant Rivansh a non-exclusive license to use it for the services.

Contact Us:

    • Email: support@rivansh.co
    • Phone: +91 1723580796

Last Updated: 2024-02-20 (Update this on every significant change)

Third-Party Links & Services: We may link to third-party websites/services we don't control. We're not responsible for their content, policies, or practices. You acknowledge and agree that Rivansh isn't responsible for any damage or loss from using such websites/services.

Governing Law: These Terms are governed by and construed in accordance with the laws of India.

Changes to Terms: We reserve the right to modify these Terms at any time.

Additional Policies:

    • Damaged/Defective Items: Contact us within 1 day of delivery with images, unboxing video and details for assistance.
    • Cancellation Policy: Orders can be canceled within 24 hours of purchase, except for customized items after production begins.
    • Shipping: Free shipping on all orders. Times vary based on location and carrier. We're not responsible for delays beyond our control.
    • Product Availability: We offer a vast collection, but out-of-stock items will be communicated with alternative options or refunds.
    • Privacy & Security: We prioritize customer privacy and secure all personal information in compliance with applicable data protection laws. Payment information is encrypted and handled securely.
    • Customer Service: Contact us at support@rivansh.co or 0172-3580796 from (10 AM - 6 PM, Mon-Sat) for inquiries or assistance.
    • Terms of Use & Conditions: By using our website and making purchases, you agree to abide by these Terms & Conditions. We reserve the right to update or modify these policies at any time, with changes being effective upon posting on the website.
  • Authenticity & Quality: We guarantee the BIS authenticity and quality of our jewelry, crafted with precision and attention to detail.