Frequently Asked Questions

Rivansh is BIS certified Indian Silver Jewelry Brand owned by Ietaraa Trading Private Limited.

We accept various payment methods including credit/debit cards (Visa, MasterCard, American Express), UPI, and other secure online payment options.

We offer free standard shipping on orders on all orders. For specific shipping details, delivery times, and international shipping options, please refer to our Shipping Policy page.

We have a hassle-free return policy. If you are not satisfied with your purchase, you can return it within 7 days of receiving the item for an exchange. Please review our Returns & Refunds Policy for detailed instructions on how to initiate a return.

Yes, we guarantee that all our jewelry is made from genuine materials such as gold, silver, diamonds, gemstones, etc. We ensure high-quality craftsmanship and BIS authenticity in every piece.

We provide a ring size guide and measurement instructions on our website to help you accurately determine your ring size or jewellery measurements. You can find this information on our product pages.

Some of our products offer customization or personalization options. Please check the specific product page for customization details or contact our customer support for further assistance.

Yes, we offer 6 months plating warranty on all your jewellery products. Please refer to our Warranty Policy for more information on what is covered and how to claim warranty service.